Terms of service
Terms of Service
Last Updated: February 15, 2026
These Terms of Service govern the use of the Lektara website and apply to all visitors and customers accessing or placing orders through the site.
The website is operated and managed by a private individual acting as the website operator, Doaa Ashry. By accessing the website or placing an order, you agree to be bound by the terms outlined below.
1. Use of the Website
You agree not to use the website or its content for any unlawful purpose or in violation of applicable laws in the Arab Republic of Egypt.
You must not attempt to interfere with the website’s operation, security, or functionality, including transmitting harmful code, malware, or disruptive content.
2. Products
Products displayed on the website are offered subject to availability.
Product descriptions, images, and prices are presented as accurately as possible. Minor variations may occur due to screen settings or production differences.
3. Order Placement and Confirmation
Placing an order through the website constitutes a request to purchase the selected products.
All orders are subject to confirmation prior to dispatch.
Each order is confirmed via phone call or message to verify delivery details and ensure accurate order processing.
Orders are dispatched only after confirmation of the delivery information provided at checkout.
4. Pricing
All prices displayed on the website are listed in Egyptian Pounds (EGP).
Prices shown at checkout represent the final product price for the selected items. Shipping fees are displayed separately based on the selected delivery location.
Prices may be updated from time to time and apply only to orders placed after such updates.
5. Payment Method
All orders are fulfilled using Cash on Delivery (COD).
Payment is collected by the courier upon delivery.
The website does not process, store, or collect online payment, card, or electronic payment information.
6. Shipping and Delivery
Delivery is available within Egypt.
Shipping fees, delivery timeframes, inspection conditions, and delivery procedures are outlined in the Shipping Policy available on the website.
Delivery timelines are estimates and may vary due to courier operations, regional conditions, or public holidays.
7. Inspection and Returns
Customers may inspect items upon delivery in the presence of the courier.
If an item is damaged, defective, or not as described, it may be returned immediately to the courier in accordance with the Refund Policy.
Detailed return conditions are available in the Refund Policy published on the website.
8. Customer Responsibilities
Customers agree to provide accurate and complete information when placing an order, including delivery address and contact details.
Customers are responsible for being available to confirm the order and receive delivery at the provided address.
9. Intellectual Property
All content on the website, including text, images, designs, and logos, is associated with the Lektara brand and is protected by applicable intellectual property laws. Such content may not be copied, reproduced, or used without prior permission.
10. Third-Party Services
The website may rely on third-party services, such as courier providers, for order fulfillment. While the website operator coordinates delivery, the operator does not control the internal policies or operations of third-party service providers.
11. Limitation of Liability
The website and its content are provided on an “as available” basis. This does not affect the customer’s rights under applicable consumer protection laws in Egypt.
The website operator shall not be liable for indirect or consequential damages arising from the use of the website or from delays caused by factors outside reasonable control, including courier operations or third-party service providers.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
13. Updates to These Terms
These Terms of Service may be updated from time to time.
Any changes apply only to orders placed after the updated version is published on the website.
14. Contact Information
For questions related to these Terms of Service, customers may contact the website operator:
Website Operator: Doaa Ashry
Email: doaa_elashry@hotmail.com
Additional contact information is available on the website’s Contact page.